Privacy Policy

1. Information We Collect

• Personal Information: Name, email, phone number, payment details, caregiver/child/pet/elderly profile details.
• Usage Information: How you interact with the app, searches, and bookings.
• Location Data: To match you with nearby caregivers.
• Device Information: App version, device type, operating system.

2. How We Use Your Information

• To connect you with caregivers near you.
• To process payments and bookings securely.
• To personalize your experience and improve our services.
• To send important updates, reminders, or promotional offers (you can opt out anytime).

3. Sharing Your Information

• Connections: To connect you with caregivers near you.

• Secure Transactions: To process payments and bookings. Please note that all payments processed are final and non-refundable per our Terms of Service.

• Personalization: To improve your experience and our services.

• Communication: To send important updates, reminders, or promotional offers (you can opt out anytime).

We do not sell your data.

4. Your Rights

• Access, update, or delete your profile at any time.
• Control notifications and communication preferences.
• Request a copy of your data by emailing hello@soisitter.com.

5. Data Security

We use encryption, secure servers, and regular audits to protect your information. While no system is 100% secure, we work hard to keep your data safe.

6. Children’s Privacy

SOSitter is for adults (18+). Parents/guardians must create profiles for children.

7. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.

Questions or Concerns?

If you have any questions about this Privacy Policy, please contact us: