Everything families and caregivers ask us most. Tap any question to expand.
SOSitter brings three kinds of care into one platform: child care, pet care, and senior companion care. A few things set the platform apart. SOS booking confirms emergency care within 48 hours, real-time geo-tracking shows the caregiver’s live location from arrival to departure, and the caregiver community is built around the idea that care is a calling, not a side job. Care seekers can create one free job post when they sign up. To create more job posts after that, a subscription must be purchased.
SOSitter caregivers are independent providers from your local community who see caregiving as a calling rather than a side hustle. Each caregiver builds their own profile with the experience, photos, and credentials they choose to share. Caregivers who complete the mandatory background check are marked on their profile. Real ratings and reviews from past bookings give every caregiver a public track record that grows over time, so families can evaluate caregivers on substance, not promises.
Yes. SOSitter offers a limited number of free subscriptions each month for families experiencing financial hardship, single-parent households, and other qualifying circumstances. Apply through the SOSitter website and the team personally reviews every application, with a response within 3 to 5 business days. Free subscriptions are awarded on a rolling basis as a new cycle opens each month. Caregivers can also create and maintain a SOSitter account for free. Standard family subscriptions are $25 monthly, $65 quarterly, or $150 annually.
SOSitter is a company rooted in Christian foundations and values. While the platform is built on the belief that caregiving is a calling centered on love, trust, and community, SOSitter completely welcomes and accepts families, care seekers, and caregivers from all religious traditions, backgrounds, and walks of life.
Caregivers are entirely free to share their values, traditions, and preferences on their profile, allowing families to select caregivers whose worldview and approach align with their own unique needs.
Independent caregivers on SOSitter must be at least 18 years old. Age is confirmed at registration as part of the eligibility requirements set out in the SOSitter Terms of Service. Caregivers also confirm that they have the legal authority to provide the care services they list on their profile.
Yes. Anyone creating a family account on SOSitter to book care must be at least 18 years old and have the legal authority to enter into a service agreement on behalf of the household. Minors cannot independently create accounts or book caregivers on the platform.
SOSitter accepts independent caregiver registrations only from people aged 18 and older, so teenagers under 18 cannot register as caregivers on the platform. Families who want to hire a teen babysitter from their own neighborhood are free to do so through their own arrangement, but the SOSitter matching, profiles, and booking tools serve adult caregivers only.
There is no platform-wide minimum age for children being booked through SOSitter. Caregivers list the age ranges they are comfortable working with on their profiles, which can include infants, toddlers, school-age children, and teens. Families can filter caregivers by age experience to find someone whose background fits the specific needs of the child being cared for.
An SOS booking is SOSitter’s emergency booking option for last-minute care. Instead of the standard scheduling flow, an SOS booking is routed to nearby caregivers right away with the goal of confirming care within 48 hours. The feature exists for the moments when life moves faster than the calendar: a sudden work shift, a sick day, a family emergency, or a last-minute change of plans.
SOSitter’s real-time geo-tracking shows the caregiver’s live location from departure to arrival, so families know exactly when help is on the way. Location is shared only when permission is granted and only during an active booking. You can turn off location access through your device settings at any time, and SOSitter does not sell or share your location data with advertisers. Full details are available in the SOSitter Privacy Policy.
SOSitter is a trusted marketplace that connects families with independent caregivers. To ensure the highest standards of safety and peace of mind for our community, all caregivers on the platform are now required to pass a mandatory background check and verification process. Caregivers who have successfully completed this screening are clearly marked with a verification status on their profile.
While SOSitter mandates this baseline screening, families are still encouraged to perform their own evaluation by reviewing each caregiver’s detailed profile, ratings, references, and specific credentials before booking. Full details regarding our safety standards and verification processes are available in the SOSitter Terms of Service.
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